Wired Strategies America Online
Anti-Gay Profiles

America Online Anti-Gay Profiles: Is AOL picking on gays?
Update: AOL Responds to Profile Scandal, Activist fires back!

(return to main AOL Anti-gay Profile page)

[Read this email from the bottom up, to get the whole story]

From: "tony"
To: <support@aol.net>
Subject: Re: Is AOL anti-gay???
Date: Fri, 15 Oct 1999 09:41:58 -0400

Dear Jay:

This answer is unacceptable, as you have not addressed the question I asked. I want to know why AOL has censored a gay man's user profile (which only said that he was "a bottom", meaning sexually submissive -- hardly what anyone I know would call objectionable) while leaving so many NON-gay user profiles intact, which had EXTREMELY OBJECTIONABLE language, some even advocating VIOLENCE against gays (such as "DIE FAGS", "KILL A QUEER", "AIDS KILLS FAGS", and others -- see examples below)???

AOL needs to clarify its policy on what is (and is not) considered "objectionable" once and for all, as this entire mess makes NO sense whatsoever. Would you care to explain this policy at this time? Or do you people just make it up as you go?

Perhaps if YOU people do not have an answer for this seeming inequity, then the United States Department of Justice might be able to help me further. You may consider "KILL FAGS!" to be an expression of "diversity", but I consider it to be online terrorism and I plan to pursue this matter until I get a reasonable answer. I am looking forward to hearing from you again very soon, and I expect a REAL ANSWER this time! Feel free to share my complaint with your superiors, if necessary. Good day.

Sincerely,

Tony


-----Original Message-----
From: support@aol.net <support@aol.net>
To: tony
Date: Friday, October 15, 1999 3:05 AM
Subject: Re: Is AOL anti-gay???

>Dear tony
>
>Hi! I am Jay from America Online and it is my pleasure to assist you regarding any concerns you may have. Please accept my apology for the extremely long delay in responding to your e-mail.
>
>America Online by nature is a community, and as a community we feel it is important to recognize diversity. Along with the forums you mentioned, there are forums that are aligned with more traditional family values. Please understand that we continue to provide alternatives to many groups of people. We appreciate your understanding.
>
> If you have any inquiries, suggestions or comments, please feel free to write back to us and we will be more than happy to assist you. Thank you very much for your continued support. Have a wonderful day! \\=^ )
>
>Jay C.
>Customer Care Consultant
>Techmail Department
>America Online Inc.
>
>
>
>----------original message----------
>From: tony
>To: temp-general@aol.net
>
>
>email: tony
>subject: Is AOL anti-gay???
>message: America Online
>Anti-Gay Profiles
>
>America Online Anti-Gay Profiles: Is AOL picking on gays?
>October 11, 1999
>
>America Online (AOL) again faces accusations that its service is not gay friendly. A representative of the American Civil Liberties Union (ACLU) of Texas issued a public letter today on gay journalist Rex Wockner's email network questioning whether AOL is selectively targeting gay member's user profiles. According to the ACLU, a gay subscriber to AOL received a terms of service violation in his AOL record (a record which can be subpoenaed in a court of law) because the online service found "objectionable" language he used to describe himself.
>
>The ACLU noted that the "man's self-written user profile is far far more tame than many that AOL allows for heterosexuals." The ACLU has apparently tried to get AOL to clarify its policies regarding member profiles, but said that to date "AOL has not responded to our inquiries of clarification of their policy."
>
>Interestingly, a cursory check of AOL turned up scores of presumably heterosexual member profiles that disparaged "fags," and even several that seem to advocate the murder of gays. As today marks the opening day in the Matthew Shepard murder trial, and tonight the one-year anniversary of Matt's death, it only seemed appropriate to reiterate the ACLU's concern that America Online publicly state its policy with regards to member profiles, particularly those that seem to disparage, and advocate violence against, gays.
>
>Below are several anti-gay AOL profiles that were found in a cursory search this evening:
>
>STOP AIDS.... ..KILL A QUEER!!!
>
>
>ALL FAGS MUST DIE, AIDS CURES QUEERS
>

>die fags
>
>
>AIDS cures fags
>
>
>Hobbies: Go kill some fags
>
>
>aIdS cUrEs FaGs
>

>

Read about additional problems America Online has had with the gay community: